refund & Cancellation policy

Last Updated November 2025

1. Withdrawal / Cancellation by Family

• Full refund (minus the 2.9% Stripe processing fee) if cancellation is received in writing (e.g. email) at least 30 days before the first day of the session.

• 50% refund if cancellation is between 14–29 days before the first day.

• No refunds (or credit) if cancellation is within 14 days of the start date.

• After the program has started: no refund for missed sessions or withdrawals.

• All requests must be submitted in writing (e.g. email) and date-stamped.

2. Mid-Session Cancellation

• If a student withdraws mid-session, no refund will be provided for sessions missed.

• However, if the program is able to fill the spot from a waitlist, PDX MiniMakers may, at its discretion, issue a partial credit toward a future session (less any processing fee).

3. Program Cancellation or Changes by PDX MiniMakers

• If PDX MiniMakers must cancel a session (e.g. insufficient enrollment, instructor illness, facility issues), families will be notified as soon as possible, and may choose either:
  a) full refund, or
  b) credit toward a future session.

• If a cancellation occurs after the session has begun, PDX MiniMakers will prorate the refund or credit based on the number of sessions missed.

4. School Closures for Weather or Force Majeure

• If the school district or facility is closed (e.g. snow, emergency, power outage, or other unforeseeable events), PDX MiniMakers will make reasonable efforts to schedule a makeup day when possible but cannot guarantee that a makeup day will be available.

5. Policy Amendments

• PDX MiniMakers reserves the right to amend this Refund & Cancellation Policy. Our refund policy will always be posted as current here on our website: https://www.pdxminimakers.com/refund-policy